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In this episode of Grit Won't Quit, Tom sits down with Glenn Scher, owner of Carpets To Go, to talk about building a business rooted in community, trust, and long-term relationships. Glenn shares the story behind their incredible pay-it-forward event, where Carpets To Go gave away over 400 rugs to college students furnishing their dorm rooms. With locations in Brick and Howell, Glenn explains why creating a no-pressure shopping environment has been a cornerstone of their success and how that mindset has helped them become a go-to resource for contractors and interior designers. The conversation also dives into the importance of customer reviews, how Carpets To Go earned over 800 five-star Google reviews, and why actively asking for feedback matters. Glenn discusses his strategy of buying inventory in bulk to pass savings directly to customers, along with real-life moments on the showroom floor that remind him why he loves what he does. This episode is a great look at how putting people first, giving back, and running a smart operation can create lasting success in a competitive industry.
By Tom MirabellaIn this episode of Grit Won't Quit, Tom sits down with Glenn Scher, owner of Carpets To Go, to talk about building a business rooted in community, trust, and long-term relationships. Glenn shares the story behind their incredible pay-it-forward event, where Carpets To Go gave away over 400 rugs to college students furnishing their dorm rooms. With locations in Brick and Howell, Glenn explains why creating a no-pressure shopping environment has been a cornerstone of their success and how that mindset has helped them become a go-to resource for contractors and interior designers. The conversation also dives into the importance of customer reviews, how Carpets To Go earned over 800 five-star Google reviews, and why actively asking for feedback matters. Glenn discusses his strategy of buying inventory in bulk to pass savings directly to customers, along with real-life moments on the showroom floor that remind him why he loves what he does. This episode is a great look at how putting people first, giving back, and running a smart operation can create lasting success in a competitive industry.