In this episode of The Connected Podcast, we delve into groundbreaking developments within the Life, Accident, and Health (LAH) insurance sector driven by artificial intelligence. Our discussion highlights the growing collaboration between InsurTech firms and traditional insurers to enhance product offerings, along with the emergence of standalone AI-driven solutions in the LAH market. Notably, InsurTech investments saw a resurgence in 2025, recording a 19.5% year-over-year increase to reach $5.08 billion, marking the first annual growth since 2021.

 

The fourth quarter of 2025 witnessed a significant jump in global InsurTech funding, which surged by 66.8% to $1.68 billion compared to the previous quarter. Leading this growth was the Property and Casualty sector with a 90.5% increase, while the LAH space recorded a 14.9% gain. For the first time since early 2024, over 100 InsurTech companies secured funding, signaling renewed confidence in AI-centered ventures, which comprised 77.9% of InsurTech funding in Q4 2025.

 

Our episode also sheds light on MAPFRE's substantial financial achievements in 2025, with a reported net profit of €1.1 billion, driven by a 19.6% boost in technical performance globally. MAPFRE's premiums expanded by 3.6% to over €29 billion, achieving an improved combined ratio of 92.2% and a return on equity of 12.4%.

 

We further explore the developments at Ryan Specialty Holdings, notable for strong performance in its underwriting management operations despite a dip in profits. Their Q4 2025 revenue increased by 13.2%, hitting $751.2 million, alongside launching the first share repurchase program since 2021. CEO Timothy W. Turner commented on easing property pricing pressures and highlighted diverse revenue growth, especially in delegated authority programs.

 

This segment of The Connected Podcast critically examines how key innovations are revolutionizing the insurance ecosystem through technology and data integration. Marsh McLennan Agency is pioneering risk assessment for high-net-worth clients using ZestyAI's advanced risk analytics tools to enhance catastrophe-exposed property evaluations. This initiative addresses the pressing need for precise underwriting in response to climate-related challenges.

 

The podcast further highlights a pivotal transformation in commercial insurance underwriting through the integration of Geospatial Intelligence (GEOINT) via a collaborative effort between Altitude Intelligence and Cytora. This innovative approach delivers high-fidelity risk assessments by providing a comprehensive view of environmental vulnerabilities, enhancing the risk management accuracy in the commercial arena.

 

Lastly, we spotlight a consumer-driven innovation with Experian's Insurance Marketplace app within ChatGPT. This feature radically simplifies the auto insurance shopping journey, enabling users to compare coverage options in real-time and make informed decisions effortlessly. Dacy Yee from Experian Consumer Services emphasizes this technology's potential to revolutionize the accessibility and user-friendliness of insurance.

 

Overall, these advancements illustrate how technology, through risk analytics, geographic insights, and AI-driven interfaces, is substantially boosting efficiency, personalization, and accuracy across the insurance industry. In this segment of The Connected Podcast, we focus on the transformative role of advanced AI systems in reshaping insurance operations—extending beyond simple tasks to orchestrate comprehensive workflows in claims, underwriting, and policy management.

 

AI's transformative impact in claims management, especially in optimizing claims intake and triage operations, is underscored through insights from Microsoft's recent studies. AI agents are b