SaaS Showdown

Global Tech Meltdown: Airlines, Hospitals, and TV Networks Brought to Their Knees | Special SaaS Showdown


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In this special episode of SaaS Showdown, we dive into the catastrophic global technology outage that has paralyzed airlines like Delta and United, banks, 911 call centers, and even TV networks. Join hosts Rose Layton and Colin McCarthy and special guest Jesse Nowlin as they break down the events of the past 96 hours, discuss the root causes, and analyze the lessons learned.

We’ll explore the impact of the CrowdStrike update failure, which led to 3400 flight cancellations and affected millions of critical devices worldwide. Tune in for expert insights on disaster recovery, business continuity, and the future of IT infrastructure.
Key Highlights:
Overview of the global tech outage and its widespread impact.
Deep dive into the CrowdStrike updates that triggered the crisis.
Analysis of the response from various industries, including healthcare and aviation.
Lessons learned for CIOs and IT professionals to prevent future catastrophes.
Discussion on the future of SaaS and cloud-based solutions in disaster recovery.


Links

Crowdstrike Blog: https://www.crowdstrike.com/falcon-content-update-remediation-and-guidance-hub/

CrowdStrike Blog Technical Details: https://www.crowdstrike.com/blog/falcon-update-for-windows-hosts-technical-details/ 

Crowdstrike State of Application Security Report: https://www.crowdstrike.com/2024-state-of-application-security-report/ 

Southwest saved by using Windows archaic OS: https://www.tomshardware.com/software/windows/windows-31-saves-the-day-during-crowdstrike-outage 

Microsoft Communications Lead Frank Shaw: https://x.com/fxshaw/status/1814894383982125496 

Microsoft Recovery Tool to help with CrowdStrike issue impacting Windows endpoints: https://techcommunity.microsoft.com/t5/intune-customer-success/new-recovery-tool-to-help-with-crowdstrike-issue-impacting/ba-p/4196959 

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SaaS Showdown is our latest show to help educate and entertain SMB IT Professionals and is all about Managing SaaS Applications. Managing SaaS can be challenging, but with the right tools, and the right methodology, it doesn’t have to be. SaaS Showdown teaches you how to manage SaaS at your organization while staying sane!

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