Kevin Cooke, acting CIO at the Department of Housing & Urban Development, discussed the top IT and workforce priorities at HUD.

Michael Whitaker, vice president of emerging solutions at ICF, discussed the I.T. modernization initiatives that have come out of the administration, and what it’ll take for agencies to successfully implement them.

Rory Schultz, client executive in the office of the CIO at the U.S. Department of Agriculture, discussed how the USDA is approaching customer experience, and their effort to improve delivery of services to citizens.