Karen Evans, former head of I.T. at the Office of Management and Budget and national director at U.S. Cyber Challenge, discusses the OMB’s 7-person MGT Act board, who will oversee the act’s working capital and make sure it goes to the right people.

Angela Styles, partner at Bracewell LLP, discusses how Other Transaction Authority is quickly gaining in popularity at the DoD, and how civilian agencies are determining if they can also use the strategy to streamline their acquisition process.

Angela Fultz Nordstrom, vice president at NIC, details the priorities of agencies to improve customer experience, and how organizations are making sure people get the service they need.