The words you use when you talk make up only a small portion of your ability to get your message across. Just 7 percent, to be precise. The remaining 93 percent of your communication lies in the way you use the power of your thoughts, your body, your posture stature, and your voice. Understanding the “sweet spot” of your voice, as Carol calls it, is critical to keep you in that zone where you can put your whole spirit, body, and soul behind your message.