Inbound? Outbound? How do you grow a property management company? On this episode of Grow Outbound, Ben chats with Jeremy Pound, Founder of RentScale. Ben and Jeremy talk about the history of sales in the PM industry and where it’s headed. Jeremy shares his insights on the different methods of growth, and how to determine the best path forward. He also talks about the upcoming Allbound conference, and how RentScale is helping PMs create a gameplan for 2024. As you plan for your business’ growth, this episode will have you chomping at the bit to reach your goals!

Episode with Brian Hughes - On this edition of Grow Outbound, Ben is joined by Brian Hughes, founder of BizDev Mastermind. Brian shares his experience as a BDM, helping to grow one of the largest property management companies in San Antonio. He shares how they were able to grow so quickly and how they structured the sales organization. Now Brian works with business owners and business development professionals, to hire and train sales people in the industry. Ben and Brian talk about when it's the right time to hire a BDM and how PM business owners can set them up to be successful. To learn more about BizDev Mastermind, visit https://bizdevmastermind.com!

On this episode of Grow Outbound, Maya Madden of RevUp Mastery joins Ben to talk about how property management companies can modernize their business development efforts using strategies from outside the industry. Maya shares her experience helping several companies achieve massive scale, and how that led her on her own entrepreneurial journey founding RevUp. Now she helps her clients reach their goals using tried and true methods she's used in her experience. Enjoy the conversation! 

In the realm of sales, rejection is an ever-looming shadow. For many sales professionals, this fear can be paralyzing, often holding them back from taking the leap into outbound prospecting. But what really lies beneath this fear? Join Ben Smith and Kristen Lopez as they delve deep into the heart of rejection, drawing from their own authentic experiences and challenges faced in the field. 

In this enlightening episode, Ben and Kristen wear their hearts on their sleeves, sharing personal stories that many will find deeply relatable. It's not just about the emotions, though; our hosts also provide tangible strategies, tips, and insights to help you navigate through the rough waters of rejection. From understanding its psychological impact to learning how to build resilience, this conversation offers a comprehensive guide to transforming fear into fuel. 

A heads up: the episode might tug at your heartstrings. But rest assured, by its end, you'll be armed with practical knowledge and the confidence to face rejection head-on, turning setbacks into stepping stones towards success. 

Welcome to the Grow Outbound Podcast with Kristen Lopez and Ben Smith! In this episode, we're diving into the nitty-gritty of outbound sales. 🚀 🗝️ Self-managing Landlords 🗝️ Outbound Sales Challenges 🗝️ Stress Management in Sales 🗝️ Setting Micro Goals 🗝️ Importance of Pre-planning 🗝️ Clear Plan for Outbound Sales 🗝️ Identifying Prospects & Delivering Value Join us as we share our insights and experiences, providing valuable advice for both beginners and seasoned pros. 🎯 Enjoyed the episode? Hit that like button 👍 and subscribe to our channel 🔔 for more outbound sales insights. Stay tuned for our next episode! Thanks for watching! 🙌

On this week's episode of Grow Outbound, Ben and Kristen unpack the steps to implementing an outbound strategy. In the first of a two part series, we discuss the question of "How much time do I have?" when it comes to outbound. Whether you are a business owner or business development professional, this is a key first step to creating a successful and sustainable strategy. We discuss how to approach this question and how to manage your time properly to make sure you're able to follow through with an outbound plan. Enjoy!

On this episode of Grow Outbound, Matt Borries with Prandi Property Management joins the podcast live from PMMCON. Matt has worked in a number of roles within the company, now heading up business development. We talk about adding doors in the CA market, and how to identify red flags in the sales process. Matt has a unique perspective, having been a property manager before moving to business development. He shares how to set your team up for success while setting the right expectations for clients. We hope you enjoy it!

For episode 6 of Grow Outbound, Ben sits down with Tyler Nichols from Second Nature to talk about outbound prospecting from the vendor side. Second Nature has built a successful brand in the single family property management industry, but it didn't happen overnight. Tyler talks about his experience in sales, and the skills he has developed as an outbound sales professional. We walk through the early days of Filter Easy, taking people from "unaware to aware", and building a sales process that's focused on solving a problem. Tyler also shares how gratitude deepens connection and builds long-lasting relationships with customers. We hope you enjoy it!

Welcome to another episode of Grow Outbound! In this episode, our host Ben Smith sits down with Brad Rendall, from Welch Randall in Ogden, Utah, a leading company in the property management industry. With years of experience in sales and customer care specific to property management, Brad is an expert in the field and has a wealth of knowledge to share. Join Ben and Brad as they delve deep into the world of property management, exploring the ways in which they are upping their game when it comes to owner expectations and retaining the investors whose properties they are managing.

During their conversation, Brad shares valuable insights into the unique challenges of the property management industry, providing listeners with practical tips on how to maintain positive relationships with owners and investors, and exceed their expectations. From the importance of effective communication to the benefits of going above and beyond, Brad's advice is sure to be valuable for anyone looking to improve their sales skills in the property management field. So whether you're a seasoned professional or just starting out, tune in to this episode of Grow Outbound to learn from the best in the business.

Are you struggling to get on board with outbound sales, whether you're an owner of a Property Management business or a Business Development Manager? You're not alone. Many factors can contribute to this resistance, but have you considered that your company's sales culture and visibility of growth goals might be holding you back? In Episode 4 of Grow Outbound, our experts Kristen Lopez and Ben Smith share practical insights and strategies for building a winning outbound sales culture that leads to overall buy-in and execution on outbound sales. Through their experiences, Kristen and Ben explore the importance of mindset, accountability, and effective communication in cultivating a strong sales culture that drives success. From setting and achieving sales goals to training and supporting your team, this episode covers everything you need to know to create a company-wide commitment to growth and development. So tune in to Grow Outbound and get ready to start building a sales culture that works for you and your team!