Vinita Gera, Senior Director IT Infrastructure, Dell Technologies talks about leadership imperatives for reinventing businesses for a new normal, in conversation with Dr Srini Srinivasan, Managing Director, South Asia, Project Management Institute.

What are some of the most crucial aspects of transformation in an organization? How should organizations strike the right balance between customer expectations and the level of innovation while developing a product? What are the common challenges that businesses face while conceptualizing a product and what should be done to overcome these challenges?

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