CPA Conversations podcast

Going “Inside the Buyer’s Brain”: What Clients Want from CPA Firms

04.26.2021 - By Pennsylvania Institute of Certified Public AccountantsPlay

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For a CPA firm to thrive, it is a good idea to know what your would-be clients want from their trusted adviser. Hinge Research Institute recently conducted a study titled “Inside the Buyer’s Brain,” a comprehensive look at the buyer-seller relationship. Lee Frederiksen, managing partner of Hinge in Reston, Va., joins us to examine what the findings say about client service in the accounting landscape. To read the full transcript click here.

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