In 2019, the Office of Management and Budget and the National Archives and Records Administration brought forward the government-wide directive M-19-21 as a way to move forward how government records are managed. In moving toward going paperless in recordkeeping, modernization remains a priority, but agencies are still behind on the process.

Melissa Carson is Vice President and General Manager of Iron Mountain Government Solutions where she leads a portfolio for the public sector. She joined the podcast to discuss the M-19-21 memo and how government records are managed.

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