Discover exactly what it takes to gain a leadership position in the highly competitive Customer Communication Market (CCM) 

Guest:  Ben Haynes, Director of Operations at Adare SEC

In the 7th episode, we welcome  Ben Haynes,  at Adare SEC  who via his leadership has been driving continuous improvement activities across the business. This approach is adding a tremendous amount of value to the organisation which is now one of the  top tier CCM service provider in the UK.  Listen in to learn:

1. Why Adare SEC is leading with customer first approach
2. How Adare SEC is dealing with various challenges facing them as a business 
3. The four key themes shaping Adare SEC’s future goals: regulation, risk & compliance, digitisation and sustainability

You may also be interested in:

•  The Automation Gap report
• Communication Cut-through report