<p>James Cronk of Golf Industry Guru joins Sports & Leisure Research Group's Jon Last and David Klein for a lively look at golf facility staff development and retention in the midst of the post COVID participation surge. </p>

James Cronk of Golf Industry Guru joins Sports & Leisure Research Group's Jon Last and David Klein for a lively look at golf facility staff development and retention in the midst of the post COVID participation surge.

<p>James Cronk of Golf Industry Guru joins Sports &amp; Leisure Research Group's Jon Last and David Klein for a lively look at golf facility staff development and retention in the midst of the post COVID participation surge.&nbsp;</p>

Golf’s New Take on the Customer Service Imperative

DRIVERS is a Podcast covering all facets of the Golf Industry.  Hosted by Sports and Leisure Research Group Founder and President, Jon Last, each episode will include a mix of insights driven commentary on issues impacting the golf business; the latest research and most importantly, candid conversation with a compelling mix of industry leaders and others behind the scenes.

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DRIVERS is a Podcast covering all facets of the Golf Industry. Hosted by Sports and Leisure Research Group Founder and President, Jon Last, each episode will include a mix of insights driven commentary on issues impacting the golf business; the latest research and most importantly, candid conversation with a compelling mix of industry leaders and others behind the scenes.

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Golf’s New Take on the Customer Service Imperative

Golf’s New Take on the Customer Service Imperative