Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.

Good Customer Service Isn’t Good Enough: Go Radical with Your Support

On The FABRIC, we explore what it takes to create a healthy, vibrant company culture at scale. We want to uncover unique and uncommon answers to the question: How do companies of any size create a culture and core values that employees actually live out? In each episode, you'll hear stories and insights from employees of The Receptionist - a bootstrapped, Denver-based software company - alongside insights from employees of companies and experts who have found a way to incorporate Fun, Authentic, Bold, Respectful, Innovative, and Collaborative practices into their everyday work.

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Good Customer Service Isn’t Good Enough: Go Radical with Your Support

Good Customer Service Isn’t Good Enough: Go Radical with Your Support