What if the people you think are the problem actually just need more clarity?
In this episode of Good Enough, Brittany Greenfield sits down with Lia Garvin, author, leadership expert, and host of Managing Made Simple, to challenge one of the most common assumptions leaders make: that performance problems are always about the people. Lia explains why clear systems, expectations, context, and communication can transform how teams work—and why even the smallest businesses need systems to succeed.
Together, Brittany and Lia explore:
● Why clarity beats micromanagement: Giving people clear expectations and context helps them make better decisions independently.
● The power of simple systems: Systems don't have to be complicated—they can be as simple as defining the three steps that absolutely need to happen.
● How to make feedback conversations easier: Lia shares a practical “sit-down” approach that combines ownership, recognition or constructive feedback, and a clear action plan.
● Where AI, automation, and hiring fit: Start by identifying the most frustrating, repetitive task in your day and ask whether it should be automated, delegated, or eliminated.
Lia's philosophy is refreshingly simple: good enough systems reduce the number of steps it takes to get something done. You don't need a perfect process—you need a clear one that helps people know what matters, what success looks like, and what to do next.
If leadership feels overwhelming, this conversation is a reminder that the answer may not be to work harder or find better people. Sometimes, you just need to make the work easier to do.
Connect with Lia Garvin
Website: https://www.liagarvin.com/
Connect with Brittany Greenfield
Website: https://www.wabbi.com
LinkedIn: https://www.linkedin.com/in/brittanygreenfield