The Missing Manual Show

Good Friction and Bad Friction at Work


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The conversation delves into the concept of friction in talent acquisition processes, exploring the distinction between good and bad friction. It also highlights the impact of automating bad processes and introduces 'The Friction Project' as a resource for understanding and addressing friction in organizational processes.

Takeaways

  • Friction in talent acquisition
  • Understanding and addressing friction in processes
  • Chapters

    • 00:00 Friction in Talent Acquisition
  • 09:50 The Friction Project
  • ...more
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    The Missing Manual ShowBy Julia Levy, Jenny Cotie Kangas