What happens when companies don’t keep their promises to consumers?

Aaron Freiwald, Managing Partner of Freiwald Law and host of the weekly podcast, Good Law | Bad Law, is joined by Teel Lidow, a Harvard Law graduate and the CEO of FairShake, to discuss consumer rights and the many ways in which big companies can take advantage of customers.

After he was made to endure an unscheduled 72-hour delay while traveling, Teel had an idea. Because he had gone to law school, Teel knew better than to sign the airline’s proposed non-disclosure agreement after his ordeal but he noticed that most passengers hadn’t made the same choice – he began to ask himself just how often, and in what ways, larger corporations take advantage of unsuspecting consumers. Teel started FairShake to help level the playing field. In this episode, Aaron and Teel discuss Teel’s experiences, what it is he’s found and how he’s standing up for the everyday person, as well as the notions of mandatory arbitration, consumer contracts, contract disputes, and more.

How do you know when you have a valid customer complaint? What are your options? And does everyone really have access to the law? Listen in to find out more.  

For more information on Teel and FairShake please visit the website here.

(Please note that we are not affiliated with FairShake in any way.)

Host: Aaron Freiwald

Guests: Teel Lidow  

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