In Episode 3 of Talking Shift, hosts Mickey Deangelo and Josh Ambrose are joined by Tom Tan, Executive Director of IT at Lexington Medical Center, to discuss:

- Why governance structure determines the success of your WFM program

- The critical roles and responsibilities you can’t afford to overlook

- The importance of a defined WFM owner to drive outcome

- How to align stakeholders so the program truly sticks

If you’re ready to strengthen your governance framework and see better results from your WFM technology, this episode is a must-listen.