What was your experience like the last time you had to visit the DMV? Or request a birth certificate or another government record? I hope it was a great experience as more and more cities, counties, and other government agencies are modernizing their processes to get business done.

There are 22 million people employed at the federal, state, and local levels. That is about 15 percent of the entire U.S. labor force. The U.S. government employs about four times the number of people as all of the companies in the Dow Jones Industrial Average, combined.

Many government agencies still don't have access to the right technology to keep the public informed. Learn more from these two experts who are helping government collaborate with the people they serve.