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How you respond in hard moments defines your leadership.
Madelyn equips you with mindset shifts and practical tools for navigating difficult situations in a hospitality setting. Learn to handle guest complaints, team tension, and coaching conversations with maturity, clarity, and grace.
By Madelyn CollinsHow you respond in hard moments defines your leadership.
Madelyn equips you with mindset shifts and practical tools for navigating difficult situations in a hospitality setting. Learn to handle guest complaints, team tension, and coaching conversations with maturity, clarity, and grace.