In this gratitudeo, I express my gratitude to Kevin Nelson, the CEO at Aetna Better Health of New York, my former supervisor at the U.S. Fund for UNICEF, and a man who showed me the personification of grace. 

Takeaway: Emanate grace and composure, even when things gets sticky

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Gratitudinous is a program that’s here to say thank you to the people that have brought me, Alexander Kotler, knowledge, understanding, and most importantly, greater meaning throughout my career.

Each gratitudeo features a learning or takeaway that I gained as a result of my featured person and our interaction.

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Alchemunity galvanizes people and products to help them reach higher potential. Through our proven process, fast-moving organizations can bring greater meaning to the customer experience while reducing the risk of churn.

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