John Brown is an experienced technology client manager and operations leader. He is the COO of ParkMobile LLC. Prior to ParkMobile, John served as Vice President of Customer Operations at Clutch Technologies, a software startup acquired by Cox Automotive. Previously, John held several roles in the fintech space, including President of US Operations for Cardlytics and leading a business unit at Fiserv. In addition, John was a consultant at McKinsey & Co. He began his career as an officer in the U.S. Navy aboard a nuclear submarine. 

In this episode, John shares his experience in years of leading operations and how he dealt with leadership setbacks.