Kristina had never imagined working for a bank but when the opportunity came along to innovate the mobile experience for N26 she took it. Coming from a background in fashion e-commerce, Kristina asked, "How could we transform the learnings about mobile UX from e-commerce and apply them to the financial world to make everything less painful?" This and stories of why you shouldn’t build what your customers ask for, and reasons to always speak your mind, are featured in this episode with Kristina Walcker-Mayer of N26.