Today’s AI stands on the foundation that was built years before. In the latest episode in our greatest hits collection, we revisit our conversation with Orbita’s Nate Treloar from November 2021, where he shared some provocative thinking about conversational AI, including voice and chatbots, and the very latest on how these technologies are providing flexibility and convenience.

His thoughts about why we should be actively working to reduce friction are just as relevant today! 

This show is produced by the Consumer-First Health Group, the community for consumer health leaders (#389) 

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