Getting to Aha! with Darshan Mehta

[Greatest Hits] The Role of Panels in Generating Quality Market Insights with Bryant Leech, Vice President, Agile Insights & Platform Solutions, at InnovatMR


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In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Bryant Leech, Vice President, Agile Insights & Platform Solutions, at InnovatMR. They discuss Bryant's aha! journey, his career, agile marketing strategies for clients' data insights, panels, sampling, surveys, and much more.Β 

He is a specialist in market research, design research, project management, hiring, employee coaching, consulting, brand management, and customer satisfaction.Β 

KEY TAKEAWAYS

πŸ‘‰ [ 00:02:44 ] Market insights are not just numbers on slides. Always look at insights from a holistic view
πŸ‘‰ [ 00:04:00 ] Agile marketing strategies help many brands do more with less. They can now make multiple product launches to the market within a year
πŸ‘‰ [ 00:06:10 ] A "panel" is an online group of respondents that can take surveys. It's cheaper and faster to get insights when you use a panel
πŸ‘‰ [ 00:06:45 ] To recruit people into panels, there are many ways, such as:Β 
  • Search Engine Optimization SEOΒ 
  • Incentified Games

πŸ‘‰ [ 00:07:59 ] In the panel world, there is a lot of interconnectivity between different panels and partnerships. "Your sample is only as good as the quality measures you have in place"
πŸ‘‰ [ 00:09:23 ] To avoid fraudulent data such as bots filling your surveys, keep an eye on the quality of data coming through by working closely with your panel
πŸ‘‰ [ 00:10:39 ] Some examples of quality measures you can use to stop fraudulent data are:Β 
  • Using IP addresses for signups/logins
  • Understanding the textualization within people's answers to open-ended questions

πŸ‘‰ [ 00:11:23 ] Always determine if your panel providers have quality measures. Have a list of different quality measures for pre-survey, during the survey, and post-survey stages
πŸ‘‰ [ 00:18:22 ] The quality of data influences the price you pay for surveys
πŸ‘‰ [ 00:22:32 ] The future of panels, sampling, and surveys is panel companies coming out with survey tools and survey companies with panel tools
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Previous guests include: Luca Popovac, Senior Executive, Abhilasha Sinha of Open Secret, Laura Beavin-Yates, Stephen Griffiths of Level 2, Kristin Luck or ScaleHouse, Melina Palmer of The Brainy Business, Nicolas Zeisler of We’re Doing CX Wrong and How To Get It Right, Pricilla McKinney of Little Bird Marketing, Brooke Sellas of B Squared Marketing and Joseph Michelli of The Michelli Experience.

Check out the 3 most downloaded episodes:Β 
  • Changing the Direction of Customer Experience with Luka Popovac, a Senior Customer Experience Executive
  • Innovation, Curiosity, and Being Human with Abhilasha Sinha, Chief Growth Officer at Open Secret
  • [Greatest Hits ] Emotions & Consumer Behavior with Laura Beavin-Yates

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Getting to Aha! with Darshan MehtaBy iResearch