This episode of Grid Talk features Vivian Bouet who is the Chief Information Officer for CPS Energy in San Antonio. The discussion is centered on how artificial intelligence is being implemented by utilities to improve decision making and improve performance across the value chain. 

AI is being used to better inform market operators about demand response, both consumption and production, and even alert potential customers of when and how much power to use at a certain time. It’s also helping utilities predict and mitigate disruptions, while increasing efficiency.  

“Overall it allows you to predict more reliably what your operational costs might look like as you think about your budgeting cycles so the intent is to manage the costs also, hopefully, better inform what your spending could be.”

Vivian Bouet is responsible for overseeing the technology roadmap, enterprise architecture, business solutions development, digital experience, and innovation functions at CPS Energy – as well as providing leadership in corporate strategic planning.

Prior to joining CPS Energy, Bouet served in executive leadership and management positions with Walgreens Boots Alliance, Inc., a Fortune 19 company and Anthem Health Insurance Inc., a Fortune 29 company.

Bouet holds a Bachelor of Science in Computer Science from the University of New York, Albany with graduate studies in Software Engineering at DePaul University.