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What happens when professional motorcoach drivers make unprofessional decisions—and it all ends up on camera?

In this episode of the Ground Transportation Podcast, James Blain and Ken Lucci analyze real dash cam footage showing unsafe motorcoach behavior, including early turns near pedestrians, rolling stops, aggressive lane changes, and road rage incidents. Each clip highlights a deeper issue: training gaps, lack of accountability, and reactive safety culture.

Even if you're not in front of a screen to see the videos themselves, the conversation goes beyond the footage to explore:

• Why motorcoaches require different decision-making than cars or trucks
• How small mistakes escalate into serious risk
• The role of training, telematics, and proactive safety programs
• Why viral videos don’t just hurt drivers—they haunt companies
• The hard truth about “day late, dollar short” safety investments

This episode is a clear warning for operators: safety isn’t optional, and cameras are always watching.

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Insurance premiums continue to rise across the ground transportation industry—but the reasons go far beyond individual accidents or safety scores.

In this episode, James speaks with insurance specialist Michael Gaddis about the systemic forces driving higher rates, including claims behavior, litigation trends, nuclear verdicts, and the growing influence of reinsurance markets. Together, they explain why many operators are being impacted regardless of their loss history—and where responsibility truly lies.

This conversation explores:

• How claims evolve from incidents into long-term financial liabilities
• Why courtrooms, not collisions, are increasingly setting insurance costs
• The disconnect between operator performance and premium pricing
• Practical insights into reporting, documentation, and risk awareness

A must-listen for operators who want to better understand the insurance landscape they’re operating in—and make smarter decisions in a market that’s becoming more complex every year.

Connect with Michael: https://www.linkedin.com/in/michael-gaddis-074371188/
Learn More About Cable Insurance: https://cableinsurance.com/

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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In this solo episode, Ken Lucci outlines the 10-part business planning framework he uses with million-dollar transportation operators to drive predictable profits and long-term financial stability.

Ken explains why most operators struggle—not because they lack effort, but because they lack a clear, executable plan. He walks through the core elements of a real business plan, including revenue targets, financial objectives, sales initiatives, service improvements, operational priorities, and people strategy.

You’ll learn:

• What belongs in a serious business plan—and what doesn’t
• How profitable operators plan for cash, margins, and owner compensation
• Why proactive planning leads to predictable profits
• How to set quarterly priorities and end-of-year success metrics
• What non-negotiable outcomes every owner must define

This episode is designed for operators at every stage, from small fleets to established companies, who want more control over their numbers—and fewer financial surprises.

If you want a practical planning framework you can actually execute, this episode is a must-listen.

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Human trafficking is happening in everyday places—and often, the people best positioned to stop it don’t realize the power they hold.

In this episode of the Ground Transportation Podcast, James Blain sits down with Lexi Higgins of Truckers Against Trafficking for a candid, eye-opening conversation about what human trafficking really looks like and how transportation professionals play a critical role in prevention and intervention.

Together, they dismantle common misconceptions—like “stranger danger” and “chosen work”—and explain how traffickers use force, fraud, and coercion to hide exploitation in plain sight. From bus terminals to charter vehicles, this episode reveals how drivers, dispatchers, and frontline staff often encounter trafficking at multiple stages, sometimes without realizing it.

More importantly, Lexi explains:

• What signs actually matter
• Why reporting suspected trafficking is always the right call
• How law enforcement uses tips—even when you never hear the outcome
• Why education, not perfection, is what saves lives
• This is not a sensational story—it’s a call to responsibility.

Whether you’re an operator, a driver, or someone who cares about the role transportation plays in our communities, this episode will change the way you see your responsibility—and your ability to make a difference.

Learn more and access free training at: tatnonprofit.org

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Growing a ground transportation company is hard. Growing one that buyers actually want is even harder.

In this episode of the Ground Transportation Podcast, Ken Lucci speaks with Randy Allen, former CEO of James Limousine, about his journey building a respected regional transportation company and successfully selling it after nearly two decades.

Randy explains how James Limousine:

• Grew from $1M to $4M in revenue over 17 years
• Built a premium brand through community involvement and trust
• Used profit-sharing to retain drivers and reduce risk
• Focused on corporate clients without ignoring retail opportunities
• Avoided common “herd mentality” mistakes in equipment and technology
• Prepared clean financials and systems that attracted qualified buyers

The conversation also explores leadership fatigue, succession readiness, and why adaptability will define the next five years of the transportation industry.

This episode is a practical, candid look at scaling, culture, branding, and exit strategy — from someone who’s lived it.

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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The transportation industry is at an inflection point — and operators who fail to adapt may not survive the next phase.

In this episode of the Ground Transportation Podcast, Ken Lucci offers a candid assessment of the state of the transportation industry, cutting through noise and speculation to focus on what truly matters for operators today.

Ken explores the pressures reshaping the industry — from insurance and regulatory risk to operational discipline and leadership mindset — and explains why the gap between struggling operators and strong operators continues to widen.

This conversation is designed for owners and executives who want a realistic view of the road ahead and actionable perspective on how to protect profitability, reduce risk, and build lasting enterprise value.

If you want an honest, experience-driven look at where the industry stands — and how to respond strategically — this episode delivers.

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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In this holiday year-in-review special, Ken Lucci and James Blain reflect on the conversations, guests, and industry moments that made this past year such a pivotal one for ground transportation.

From memorable origin stories and standout interviews to hard conversations about insurance pressure, safety expectations, and industry fragmentation, this episode captures the lessons operators can’t afford to ignore. The hosts revisit insights from across the podcast’s most impactful episodes, including reflections from major industry events and candid moments that reinforced why collaboration across transportation verticals is essential.

This episode is both a celebration of how far the podcast—and the industry—has come, and a thoughtful look at what must change for operators to thrive moving forward.

If you’ve followed the Ground Transportation Podcast this year, this is the perfect episode to reflect, reset, and look ahead.

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Insurance remains one of the most challenging and frustrating realities facing ground transportation operators today. Even companies with strong safety records are seeing double-digit premium increases, shrinking carrier options, and fewer levers to pull at renewal time.

In this episode of the Ground Transportation Podcast, James Blain is joined by Joseph Madiedo, a second-generation transportation insurance specialist from The Professional Insurance Center, to unpack what’s really happening behind the scenes of the insurance market.

Joseph explains why insurance rates continue to rise, how reinsurance and litigation costs affect operators nationwide, and what insurance carriers actually look for when underwriting transportation risk. Drawing from deep experience across limo, charter bus, motorcoach, taxi, and NEMT operations, he offers practical insight into how proactive operators can better position themselves — even in a difficult market.

In this episode, you’ll learn:

• Why clean operators still face insurance increases
• How insurance carriers evaluate risk in ground transportation
• What safety programs, driver training, and camera systems actually influence
• Why working with a transportation insurance specialist matters
• What operators should realistically expect in the next several years

Whether you’re preparing for an upcoming renewal or trying to understand the long-term outlook for insurance in ground transportation, this episode provides clear, grounded perspective from someone who lives in this space every day.

Connect with Joseph: https://www.linkedin.com/in/joseph-madiedo-812714157/

Learn more about PIC: https://piconline.com/

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Autonomous vehicles promised safer roads, fewer accidents, and a seamless future — but the real-world footage tells a very different story. In this episode, Ken Lucci and James Blain react to a curated set of shocking, hilarious, and sometimes disturbing AV clips, including Tesla autopilot mishaps, snowy-road confusion, near-miss lane changes, and even a tragic cruise-vehicle incident.

From the “cardboard-box test” debate to the ethics of the trolley problem, they break down what the technology actually sees, how it makes decisions, and why operators shouldn’t assume AI thinks anything like a human. They also explore real implications for operators:

• Will AVs really lower insurance premiums?
• How close are we to driverless buses?
• What happens to safety drivers and workforce transition?
• Are regulators and engineers moving fast enough — or too fast?

It’s equal parts education and entertainment as Ken and James take on robo-taxis, Tesla logic, data collection, human instinct, AV ethics, and the future of ground transportation — one wild video at a time.

Whether you’re curious, skeptical, or cautiously optimistic about AV tech, this episode will have you laughing, thinking, and maybe gripping your steering wheel a little tighter.

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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In this episode, Ken Lucci sits down with Natalie Beane, an SBA and business-lending expert who helps small and mid-sized companies secure the capital they need to operate, grow, and survive challenging markets.

Natalie breaks down how SBA loans really work, the differences between traditional banking and government-backed financing, and what transportation operators can do today to make themselves lender-ready. She explains why clean financials matter, how banks evaluate risk, the biggest reasons loan applications get denied, and the operational habits that signal stability to underwriters.

Whether you're growing, rebuilding, or simply future-proofing your company, Natalie’s insights are essential listening.

CHAPTERS:
00:00 Welcome
01:47 Background
03:30 The Tail That Wags The Dog
04:50 Types of SBA Loans
06:26  What are SBA Loans Used for?
08:14 The Importance of Financial Reporting Documents
11:54 SBA for Real Estate
15:33 SBAs to Buy Businesses
23:40 SBA Myths
33:01 Promissory Notes
36:37 Sellers Who Want it All
41:44 Cash Flow
46:25 How To Prepare a Buyer
48:23 Owners and W2s
50:29 The SBA Provider Process

Connect with Natalie: https://www.linkedin.com/in/natalie-beane-8a2972b/
Learn more about Provide: https://www.getprovide.com/

Register for the CD/NLA Vegas show March 1-3 here: https://cdnlavegas.com/

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp