Group Practice Tech

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we explain what therapists should know about using passkeys in their practice.

We discuss:

• Why we recommend password managers
• How passkeys differ from passwords
• Why passkeys are simpler and safer than passwords
• Which password manager we recommend
• Where you can use passkeys
• Things to consider when adopting passkeys

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• Article: How Passkeys Work—and How to Use Them

• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we share what's actually changing for therapists regarding the Medicare telehealth "cliff" after October 1st 2025, so you can prepare without panic.

We discuss:

• Why telehealth coverage is changing for Medicare providers after 10/1
• Which changes do not apply to therapists
• The in-person visit requirement that does apply to therapists
• When you would need to see both established and not established Medicare clients in-person
• Exceptions to the in-person visit requirement
• The time frame you have to make a plan for these changes in your practice
• Steps you can take now to prepare for these changes
• Dual eligibility clients
• Our upcoming free Q+A on these changes with Medicare expert Gabrielle Juliano Villani

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• Free Info Session + Q&A: Medicare & Teletherapy After October 1st: What Therapists Need to Know (Whatever Happens in Congress) Join Liath Dalton and Gabrielle Juliano-Villani, LCSW on October 17th for a live (and recorded) session clarifying what's changing, what isn't, and how to stay compliant and confident at the intersections of Medicare, Teletherapy, and HIPAA in practice.
• On-demand Trainings (not designated as CE) presented by Gabrielle: Introduction To Medicare And Medicare Credentialing and Medicare Billing
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours — including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

• APA Services article: The Telehealth Waiver: What Psychologists Need to Know
• National Consortium of Telehealth Resource Centers: The Telehealth Policy Cliff: Preparing for October 1, 2025
• ATA Action statement: Urging Congress to Dodge the Telehealth Cliff
• Medicare Consulting for Therapists

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we explain what you should know if you've been asked to provide "Telehealth Care Coordination Policy & Procedures" to insurance companies.

We discuss:

• What this policy is and why they're needed
• What core elements should be included
• Saving lives by following these practices and procedures
• Secure communication standards for continuity of care
• What you should do to comply, for solo and group practices
• ROIs for coordination of care
• Our upcoming customizable templates and support resources around this topic

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• PCT's Clinical Staff Teletherapy Training
• PCT's Teletherapy Director and Supervisor Training for Group Practices
• PCT's Teletherapy Manuals and Forms for Group Practices
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
• For Solo Practitioners: PCT's Telemental Health Certificate Program

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we clarify who is impacted by the Part 2 Final Rule.

We discuss:

• What's included in the Part 2 Final Rule and why it's necessary
• How to evaluate if you're subject to Part 2 rules
• What compliance looks like under the new Part 2 rules
• Redisclosure under Part 2
• Steps to take ahead of the February 2026 deadline for enforcement

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

PCT Resources:

• Handout resource: A quick-reference tool to determine if you're a Part 2 program, lawful holder, or not subject—and a concise summary of the new redisclosure rules under the 2024 Final Rule. Helps you prep for the Feb 16, 2026 compliance deadline with clarity and confidence.
  • Part 2 Decision Tree Checklist + Redisclosure Rules (docx version)
  • Part 2 Decision Tree Checklist + Redisclosure Rules (PDF version)
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

Resources:

• JD Supra article: HHS Signals Enforcement Regarding Patients' Substance Use Disorder Treatment Records

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we walk you through a quick win for your practice security - how to secure your Wi-Fi network.

We discuss:

• The role of Wi-Fi in a practice's security picture
• The tangible risks of weak Wi-Fi security
• Steps to take to improve your Wi-Fi security
• Our free Wi-Fi security checklist, included in the show notes

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• Wi-Fi Security Checklist for Mental Health Practices (PDF version)
• Wi-Fi Security Checklist for Mental Health Practices (.docx version)
  • a one-page guide with simple, high-impact steps to secure your Wi-Fi, to help protect client confidentiality and strengthen HIPAA compliance
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

• Tom's Hardware: Best Wi-Fi Routers 2025

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we chat about what you should know when clients use AI for therapy.

We discuss:

• the risks and benefits of clients using AI in a therapeutic manner
• how clinicians can approach conversations about AI practices with clients
• why clients are turning to AI for therapeutic purposes, and what clinicians can do to support them safely

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• APA article: Using generic AI chatbots for mental health support: A dangerous trend
• Article: Illinois' ban on AI therapy won't stop people from asking chatbots for help
• Article: Using Generative AI for therapy might feel like a lifeline – but there's danger in seeking certainty in a chatbot
• Article: AI chatbots are becoming popular alternatives to therapy. But they may worsen mental health crises, experts warn
• NPR story: He said, she said, it said: I used ChatGPT as a couple's counselor. How did we fare?
• Article: AI Therapist Goes Haywire, Urges User to Go on Killing Spree
• Psychiatric Times: Preliminary Report on Chatbot Iatrogenic Dangers
• Stanford University article: Exploring the Dangers of AI in Mental Health Care

• Free handout resource: Clinician Conversation Starters: Bringing Client AI Use Into the Therapy Room
  • Practical prompts and responses to help clinicians talk with clients about AI use in ways that are safe, constructive, and clinically grounded.
• Free handout resource: Clinical Leadership Checklist: Guiding Teams in Addressing Client AI Use
  • A step-by-step guide for clinical supervisors and directors to make client AI use considerations an intentional part of practice culture, including team awareness, policy updates, and supervision strategies.
• On-Demand CE course: Law & Ethics of the Clinical Use of Artificial Intelligence: Implications in Clinical Practice
  • This 3 CE credit training with attorney and mental health counselor Eric Ström, JD, PhD, LMHC explores the rapidly evolving world of artificial intelligence in behavioral health. Learn how AI tools are being applied in clinical practice, what legal and ethical standards apply, and how to confidently evaluate whether and how to integrate new technologies. Participants gain practical strategies for aligning AI use with HIPAA, professional ethics codes, and client care standards—empowering you to implement AI tools responsibly and effectively in your practice.
  • **Useful for all clinicians and practice leadership**
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we chat with Francis Harvey from Therapist Headquarters about her new resource for therapists.

We discuss:

• The origin of Therapist Headquarters
• What resource collections are available on therapistheadquarters.com
• Learning what you weren't taught in grad school about running a business
• The process for vetting therapist resources
• Common HIPAA security and compliance misconceptions for therapists
• The importance of HIPAA compliance and safeguarding information in our current political climate
• The future vision for Therapist Headquarters as a living resource

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• TherapistHeadquarters.com
• MySolutionServices.com

• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
• HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we're ...

We discuss:

• understanding burnout as a cultural problem
• perfectionism, dopamine addiction, addiction to accomplishment, and sense of duty as contributing factors to burnout
• the roles curiousity, compassion and community play in addressing burnout
• showing up imperfectly, well

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

PCT Resources:

The below resources are not specifically oriented to addressing burnout -- but they are focused on providing wholistic practice and leadership support, which can be one really useful component of helping to prevent having a practice dynamic that fosters or perpetuates burnout.

• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
• HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we're clearing up misconceptions and sharing best practices about testimonials for your therapy practice.

We discuss:

• Why marketing is becoming more important in our current practice context
• Guidance from marketing professionals who don't understand the scope of HIPAA
• What the professional ethics codes for therapists specifically say about soliciting testimonials, anonymous or otherwise
• Suggested best practices around testimonials as a therapist
• Example language to use on review sites from Dr. Keely Kolmes
• Ethical alternatives to client testimonials

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

PCT Resources:

• CE Course: Marketing in Mental Health: The Legal and Ethical Do's and Don'ts You Need to Know
  • Join AMHCA ethics committee member, therapist and HIPAA lawyer , Eric Ström, JD PhD LMHC, as he unpacks what it means to do marketing as a mental health clinician. With so much advice being shared online and between colleagues about how to grow your mental health practice and business, he's here to set clear boundaries around what is appropriate ethically and legally when trying to bring in new clients.
• Article: Testimonials & Reviews in Mental Health Practice: Ethics, HIPAA, and the Post‑COVID Marketing Landscape
  • Testimonials can build trust — or break it. For therapists, using them without careful attention to ethics, HIPAA, and client boundaries can harm your practice and your reputation. This article reveals the rules, the myths, and the safest path forward for ethical, compliant marketing.
• CE Course: Protecting Clinical Boundaries and Your Practice on Social Media, an Ethical Approach
  • Highly lauded social media ethics expert, Dr. Keely Kolmes, teaches about maintaining ethical professional boundaries in the highly porous world of social media.
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
• HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we clear up misconceptions about what it means to de-identify information under HIPAA.

We discuss:

• What de-identifying actually means under HIPAA
• The two methods under which PHI can be de-identified
• The 18 HIPAA identifiers that indicate if information is PHI
• The difference between de-identified and anonymized data
• How to spot red flags from EHR vendors to protect PHI, and what questions to ask
• Opting in or out of AI note services in your EHR

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

• Article + 18 Identifier List: De-Identified or Not? The Truth About HIPAA, AI, and Client Data
• PCT's free Group Practice Service Selection Workbook & Worksheets -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs
  • optional accompanying on-demand CE training: Designing a Group Practice's Tech Setup for Success: Effectiveness, HIPAA Compliance, Client Safety, and Efficiency (1 legal-ethical CE credit hour)
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
• HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.