In this episode, Dr. Richard (JP) Bastien shares how he grew his practice from early-stage ownership into a thriving multi-doctor model by leading with empathy, recruiting intentionally and embracing technology without losing sight of core values. He reflects on the realities of hiring, leadership development, operational efficiency and the role of AI in modern dentistry, offering practical insights for dentists navigating growth while protecting culture and quality of care.

Key Takeaways

• Recruitment and culture: Learn how to attract and retain clinicians who fit your practice values and complement your team.

• Leadership development: Discover how to strengthen leadership skills that aren't taught in dental school, from delegation to business management.

• Empathetic team management: Understand how putting yourself in your team's shoes can improve morale, retention, and collaboration.

• Technology integration: See how AI and digital tools can enhance diagnostics, patient education, and operational efficiency without replacing clinical judgment.

• Operational efficiency: Get practical tips for streamlining workflows and controlling costs while reinvesting in team and patient experience.

• Sustainable growth: Learn how aligning growth with core values leads to long-term professional satisfaction and a thriving practice.

Throughout the episode, Dr. Bastien emphasizes making every decision through the lens of integrity, compassion and long-term impact. From supporting departing staff to integrating new technology thoughtfully, staying true to his values has helped him grow a multi-doctor practice that thrives both financially and culturally.

This episode is a must-listen for dentists looking to grow their practice without compromising culture, quality, or personal balance.

Learn more or connect with Dr. Bastien at www.bastiendentalcare.com.