#9 - If your CEO is asking for marketing ROI and you’re not sure how to answer, this episode will change how you think about measurement entirely.
Most marketing leaders are being held to a single attribution model and a handful of demand gen metrics — and missing the bigger picture entirely. Jeff Ignacio, a 10-year revenue operations leader with a background in FP&A at Intel and Google, brings a rare blend of finance and go-to-market expertise to one of the most contentious topics in B2B marketing: how do you actually measure what marketing is doing?
In this episode, Mandy and Jeff dig into the 95-5 rule, multi-touch attribution, the dark funnel, and why tying marketing ROI exclusively to pipeline source is one of the most common and costly mistakes CMOs make today. If you want to lead like an operator and finally make a compelling case for the full value of marketing — this is the conversation.
Topics covered in this episode:
- The 95-5 rule: why 95% of your buyers aren’t in market yet — and what that means for how you allocate budget
- Marketing attribution models explained: first touch, last touch, multi-touch — and why you need more than one
- Why measuring marketing ROI only by pipeline source puts blinders on your strategy
- How to think about diminishing returns on paid channels and when to reallocate
- Where AI is transforming lead scoring, enrichment, and go-to-market intelligence
Chapter Markers:
(00:00) Jeff’s Background: From FP&A to RevOps
(05:02) How to Think About Marketing ROI
(10:04) Attribution Models and Why You Need More Than One
(21:32) The 95-5 Rule and the Dark Funnel
(34:22) AI, Lead Scoring, and the Future of Go-to-Market
Connect with Jeff Ignacio:
- LinkedIn: linkedin.com/in/jeffignacio
- RevOps Impact: revopsimpact.com
If this episode resonated, follow Growth Activated on Apple Podcasts or Spotify and leave a review — it helps more marketing leaders find the show.
Growth Activated is hosted by Mandy Hornaday. New episodes drop weekly for B2B marketing leaders ready to lead like operators.
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