Scale Sessions

Growth, Retention, and Performance: Why It’s All One Strategy with Pamela Marsh


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What if the secret to scaling revenue teams wasn’t just about hiring or retention, but about treating performance, growth, and retention as one continuous cycle?

In this episode of Scale Sessions, host Nicola Anderson sits down with Pamela Marsh, Director of Strategic Sales at Udemy to explore the habits, mindsets, and leadership strategies that create high-performing teams.

Pamela reveals why nurturing, challenging, and motivating people in the right way fuels both performance and retention. She also shares her own weekly reflection routine - a simple practice of checking goals, learnings, and impact - that helps leaders and teams step off the “cogwheel” of constant grind and reset with clarity.

This episode dives into:

  • Why performance, growth, and retention fuel each other

  • How leaders can motivate without micromanaging

  • The importance of meaningful work for long-term retention

  • Building sustainable, high-performing revenue teams

Whether you’re a revenue leader looking to scale or an individual aiming to reset your own growth habits, this episode offers practical insights you can implement immediately.

Scale Sessions brings you straight-talking conversations with female revenue leaders on the front lines of growth. No fluff - just actionable insights to help you scale with impact.

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Scale SessionsBy Tom Lavery, Nicola Anderson