Nurture Small Business

Growth Through Relentless Customer Service


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Do you know what it takes to have Relentless Customer Service? The kind that makes your customers feel like a Rock Star and also builds a tremendous amount of loyalty. Join us with Dr. Kelly Henry who discusses how you can achieve this. 

About Your Host

DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.

Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive.

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Nurture Small BusinessBy Denise Cagan

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