This episode features an interview with Art Harding, Chief Operating Officer at People.ai. People.ai delivers the industry's leading revenue operations and intelligence platform.

Art is a versatile business leader with global experience leading sales, services, and operations teams through the challenges of scale and strategic change. He has an energetic, hands-on leadership style with a proven track record of establishing and altering organizational momentum for the purpose of building results-orientated high-performing sales, services, and operations teams. 

In this episode, we talk to Art about crafting your rev ops roadmap, the importance of leadership alignment, and Art breaks down his rev ops swim lanes for us. 

Guest Bio:

Art is a versatile business leader with global experience leading sales, services, and operations teams through the challenges of scale and strategic change. He has an energetic, hands-on leadership style with a proven track record of establishing and altering organizational momentum for the purpose of building results-orientated high-performing sales, services, and operations teams. Responsibilities and experience include P&L, responsibility for global teams, and international operations. Art is a regular speaker and evangelist at customer and corporate public speaking events. He has experience with organizational re-design and KPI-based performance improvements with a focus on sales and customer success services and leadership team experience with businesses from $50 million to $1 billion in annual revenues.

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Guest Quote

“I think the rev ops function is a derivative of those two large rocks, right? Like what product or service are we bringing to market? What is the go-to-market motion that best fits our buyers’ buyer journey in the sales cycle, your operating function, really, ironically enough, the most common piece of advice I give rev ops leaders is they should think of themselves as product managers for go-to-market capabilities.” - Art Harding

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Time Stamps:

**(01:49) - Art’s intro to rev ops

**(09:00) - Tech spend 

**(15:16) - Building your rev ops team

**(21:49) - RevObstacles 

**(32:07) - The Tool Shed

**(44:51) - Quick Hits 

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Sponsor:

Rise of RevOps is brought to you by Qualified. Qualified’s Pipeline Cloud is the future of pipeline generation for revenue teams that use Salesforce. Learn more about the Pipeline Cloud on Qualified.com. 

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Links 

• Connect with Art Harding on LinkedIn
• Connect with Ian Faison on Linkedin
• Check out the People.ai Website