What happens when you put two Guest Experience Evangelists together? A lot of passion and laughter, and some great advice that anyone can put to work to elevate their business guest loyalty and online reputation to attract new customers like a magnet.

Josh Liebman's 16-year background in attractions and venues such as Walt Disney and Universal gave him a rich background in hospitality experiences which lead him to become the Guest Experience Evangelist for the guest experience platform, Roller, and the Host of the Guest Experience Show.

Josh calls the Guest Experience the ultimate differentiator. Adele calls Reputation the foundation of all Sales, Marketing, and Revenue success. Together, they agree that embracing feedback in an earnest and responsible way is mission-critical to long-term financial success, especially in travel and hospitality.

Links:

Website: The Guest Experience Show

AdeleGutman.com

LinkedIn: Josh Liebman, ICAE

Follow Adele on LinkedIn

Twitter: @Joshua_Liebman

@AdeleGutman

Roller Software

For lots of free resources including the complete show notes for this episode and so much more, visit:

AdeleGutman.com/GetGreatReviews

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