In this episode of Alpine Intel’s The Savvy Adjuster Podcast, host Whitney Boles is joined by Donan Principal Forensic Engineer Marvin Aikens and HVACi Field Operations Manager Joe Brinlee. They explain why inspecting collateral indicators is important to hail assessments of roofs, structures, and HVAC equipment; the difference between cosmetic impacts and functional hail damage; and when adjusters should consider claim support from both a forensic engineer and an HVAC expert.

Discussed in this Episode

• What are collateral indicators, and why do they matter to your claim?
• How experts identify cosmetic impacts vs. functional damage
• Other causes of loss frequently reported as hail damage
• When a claim can benefit from both a structural and an HVAC inspection
• Real examples of how collateral indicators have been valuable to Alpine Intel assessments

Additional Resources

• About Alpine Intel: https://bit.ly/3wHRQWx
• Alpine Intel Resource Page: https://bit.ly/3wI25Kv

Additional Structural and HVAC Hail Resources:

• Article: The Effect of Corrosion on Repairing Hail-Damaged HVAC Coils: https://bit.ly/3ypVZyG
• Guide: 5 Things That Could Look Like Hail Damage but Aren’t: https://bit.ly/3QY3ZNP
• Webinar: Hail and Wind HVAC Claims Webinar Recording: https://bit.ly/4bM27zD