In today’s episode, I speak with Hana Schank. Hana is the Co-Director of Strategy for Public Interest Technology at New America where she works to develop the public interest technology field via research, storytelling, and hands-on projects. She is the co-author of Power to the Public: The Promise of Public Interest Technology. In the private sector, Hana founded and ran CollectiveUX, a user experience consultancy that works with startups, Fortune 500 companies, and governmental organizations to research and design human-centered products.

We dive into the importance of developing high EQ in the area of public interest technology to solve various human issues, the value of practicing empathy as it relates to individual stories and designing successful user journeys, and how emotional intelligence can serve as a guidepost to cultivate a meaningful and impactful career.