<p>In this episode, we'll explore practical techniques for managing customer complaints, the importance of a service recovery process, and provide practice scenarios to hone your skills.</p>

In this episode, we'll explore practical techniques for managing customer complaints, the importance of a service recovery process, and provide practice scenarios to hone your skills.

Handling Customer Complaints Like A Pro

This podcast is for convenience store sales associates looking to promote to assistant managers as well as for new assistant managers. This can be a tough role when you just get thrown into position. I will prepare you to survive in this role.

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Handling Customer Complaints Like A Pro

Handling Customer Complaints Like A Pro