Where the Rubber Meets the Road

Handoffs: When 'It's In Your Queue' Is a Time Bomb


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Handoffs promise continuity: one team finishes, another picks up, and work keeps moving. Too often the handoff is a brittle moment—missing context, unstated assumptions, and an unacknowledged 'you own it now' that becomes a time bomb hours or months later. In this ten‑minute monologue Dr Disruptor performs a forensic audit of the handoff ritual: what a clean transition actually guarantees (context, acceptance, rollback path) versus common outcomes (silent failures, duplicate work, and blame ping‑pong). The Survivor supplies empathy‑first, immediately usable moves: three diagnostic signals a handoff will fail; a triage flow to choose Warm Handoff + Acceptance, Ticket+SLA, or Pause+Document; and three paste‑ready artifacts (a three‑line handoff card, a one‑line acceptance reply, and an escalation caveat for sensitive transitions). Listeners leave with a two‑week 'Handoff Reality' pilot to stabilize one recurring transition and a CTA to visit the site to download the 'Handoff Kit' one‑pager with templates and quick checks. May your coffee be stronger than your mission statement.
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Where the Rubber Meets the RoadBy Dr Eric Fishon aka Dr Disruptor