This week, we’re joined by Krishna Mistry for a conversation that takes a different turn—placing communication at the centre of quality improvement.

Krishna talks us through her audit on patient handovers, exploring the journey from initial questions to meaningful insights. Together, we unpack the communication skills involved, dig into what really constitutes a “good” handover and explore how checklists and protocols can support us.

This episode highlights how small changes in how we communicate can have a powerful impact on continuity of care, team confidence, and patient safety.

https://cdn.who.int/media/docs/default-source/integrated-health-services-(ihs)/csy/bec-slides/bec/sbar.pdf?sfvrsn=a91f5c16_1

To cite this podcast as: Sarah Batt-Williams and Lyndsay Wade RVC Veterinary Nurses Investigates 2:7 Handover efficacy with Krishna Mistry Jun 12 2026

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