ITR - IT Reality

“Hands-On IT to CIO, Lessons Learned”, The Long Version, Part 1

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This week, we welcome Laurie Capozza to the podcast to discuss how technical individual contributors can be the best IT Managers.

Topics discussed:

  • Who is Laurie Capozza?
  • Tales from the Frontline
  • DR Lessons Learned - Test Early, Test Often
  • vBB Presentation Teaser, “Hands-On IT to CIO, Lessons Learned”
  • Imposter Syndrome experiences
  • Branch out and explore other tech…
  • It’s okay to say no… Managing Scope Creep
  • Mentoring is important. Be one or find one, everyone benefits
  • Lessons Learned, Customer service skills, People problems vs process problems, Communication is key
  • Failure is not always failure

    • Links mentioned in this episode:

    • 5 types of Imposter Syndrome
    ...more
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    ITR - IT RealityBy Vince Wood
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