“But just get out there and take that first step and get out of the office, get into the store, even if it's sitting in there and watching for a while, but then try to find something you can do in the store. 

Sometimes I go in, I just push the garbage down. Sometimes I go in and clean the windows. Just get yourself a little bit involved.

And then take that next step and try to get into that expo side where you're working really shoulder to shoulder with your crew at that point. And again, the biggest part of it is really being transparent. No surprise visits, let them know you're coming and I think you'll get really open arms at that point.

Hey, this guy is running 76 units or a hundred units or 200 units, but he's still showing us. He has the time to come in and see what we're going through day to day.”