Ep 10: Hanna Finlay: The case of the silenced ringing phone

Show notes:

Phone calls are the worst part of business - until you learn how to silence them! In today's episode, Rosie chats to lovely Hanna Finlay of Off-Site Reception about her unique white label reception service and how she has taken her business to the level of employing onsite staff members as well as running a team of VAs. If you're a VA curious about adding reception to your services, or a business owner who hates answering their phone - listen up.

In this podcast, Rosie chats to Hanna about:

· How she started as a virtual assistant and how she streamlined her business

· How she is running 2 businesses - Off-Site Tradie and Off-Site Reception

· The systems she has put in place to have a high-class reception service

· Managing onsite staff members as well as a team of Virtual Assistants

· How VAs can set up Hanna's white-label system to use in their business

· Her plans moving forward

· Handy tips for business owners on how to transition from answering their own phones to outsourcing

Get more from Hanna here:

www.offsitereception.com.au

Call Hanna and her team on 1300393030

Find out more about her white label service here

https://offsitereception.com.au/for-vas

Follow Rosie here:

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