Caroline Biesalski hosts Rod Collins to discuss self-managed teams and the evolution of management at Blue Cross Blue Shield. They explore team-based decision-making, the four factors of collective intelligence, and the shift from traditional models. Rod highlights the role of dissent in networks and how every voice enhances competitiveness. Using Blockbuster vs. Netflix as a case study, they address transitioning from hierarchical to network structures and the challenges of adopting self-managed models. Rod also shares insights on future AI projects. The episode concludes with a special announcement and Caroline's closing remarks.

(0:00) Introduction and welcoming Rod Collins

(1:23) Rod Collins: Background and the inspiration behind self-managed teams

(3:17) Evolution of management at Blue Cross Blue Shield and team-based decision making

(5:55) Leading indicators and the four factors of collective intelligence

(9:21) Collective intelligence vs. masterminds and management models

(11:55) Power dynamics and the role of dissent in networks

(16:35) Ensuring every voice contributes to staying competitive

(17:48) Transitioning from hierarchical to network structures

(20:25) Case study: Blockbuster vs. Netflix

(22:27) Overcoming challenges in adopting self-managed models

(24:37) Redefining leadership and integrating various knowledge levels

(26:42) Future projects on artificial intelligence

(27:40) Final thoughts on shifting power dynamics

(29:48) Host appreciation and episode wrap-up

(30:19) Special announcement: Breakthrough session offer