Harriet Dwyer went from working as a grant researcher to revolutionizing support work in Australia as the Chief of Staff at Hireup. By removing the traditional agency middleman, Hireup’s online platform connects people with disabilities directly to support workers that fit their lifestyle.

Without any success stories or existing competitors, Hireup was created as a peer-to-peer platform aimed at empowering people with disabilities to make their own decisions about their support.

On this episode of The Empowered Challenger, Harriet discusses how her team overcame challenges they had no idea how to approach, Hireup's controversial decision to hire staff as employees instead of contractors, and what it's like building a tech platform in a new niche.