How specific do you want to get when walking a customer through a float for the first time? Everyone is gonna have a different answer to this, but it's important to have consistency when running a business. A lot of places do video walkthroughs, but that runs the risk of losing that personal touch. 

Graham and Ashkahn share a little Float On philosophy about how they instruct staff to introduce the practice of floating as well as some helpful tips for making your intro speech grow and evolve over time.