Haylee Hercules joins the show to detail her experience with BJC HealthCare’s policy allowing children as young as 12 to restrict parental access to their electronic medical records via the MyChart system. She clarifies that while parents can theoretically request paper copies, in practice, access can be denied if the child and doctor choose so. The discussion highlights the confusion this policy causes, particularly regarding insurance and billing, and notes that the Missouri Attorney General is investigating. Haley’s firsthand account emphasizes the challenges parents face navigating this system and calls for clearer policies and potential legislative action.