In this episode of the Chamber Connect Podcast, we sit down with Hayley Bettles, the founder of Small Town Paralegal—a growing legal services business based in Clinton. Hayley launched her practice virtually in June 2020 at the height of the pandemic, later opening a physical office in early 2023. She recently hired her first employee, Danielle, who focuses on provincial offenses and summary criminal convictions, marking an exciting new chapter for the business.Hayley breaks down the vital role of licensed paralegals in Ontario’s legal system, outlining their qualifications, the scope of their work, and why their services are especially valuable for individuals and small businesses. Specializing in small claims up to the new $50,000 limit and landlord-tenant disputes, she positions her practice as a cost-effective alternative to more complex court processes.We also discuss the realities of running a small business in a rural community, from work-life balance as a mother of three, to active involvement in the Clinton BIA, social media storytelling, and the importance of accessible legal support close to home.