When a complaint or misconduct issue lands on your desk, the first instinct is often to panic to gather every statement, chase every rumour, and build a file big enough to survive a tribunal. But that’s not what fairness looks like.

In this 5-minute Training Bite,  Holly Blue explains how to handle investigations the right way calm, structured, and compliant. You’ll learn:

• What the Burchell test really means and how it sets the legal standard for proof.
• The difference between “reasonable belief” and “beyond reasonable doubt.”
• How to plan, question, and document without bias.
• Why fairness, not perfection, is what tribunals actually expect.

If you can explain your process calmly to a judge, you’ve already done it right.
 Fair process protects your business  and your credibility.