Report bugs or app issues

If you experience an issue with the app, please follow these steps:

  1. Ensure you have the latest version of the app installed.
  2. If the problem persists, completely close the app and reopen it, as this often resolves underlying problems.

If the issue is still not resolved after these steps, we would appreciate your help in investigating further. Kindly submit the following questions, and we will respond to you via email.

Questions marked with * require an answer. All other questions are optional.