The Dental Truth Project

He Stole From Us. Here's How We Let It Happen. (E.41)


Listen Later

Most dental leaders only share their wins. Dr. Hardik Chodavadia, Co-Founder of Enamel Dentistry, does the opposite — and that's exactly what makes this episode required listening. 

A highly capable, deeply trusted team member stole a significant amount of money from Enamel Dentistry — and the worst part? They saw the warning signs and couldn't act because he was too embedded to remove.  From a trusted team member who stole from the business to the AI technology quietly transforming how his teams perform, Dr. Hardik gives you the unfiltered version of what building a DSO really looks like.

 

Key Revelations:

When "Indispensable" Becomes a Liability

  • Embezzlement in dental is far more common than anyone admits. Most operators only hear about it after it happens to them
  • Never let one person hold the keys to everything — access, relationships, systems, and finances should never all live in the same hands
  • If removing someone feels impossible, that's the signal — not a reason to wait, but a reason to restructure now
  • Build in redundancy across critical roles so you retain the ability to make personnel moves without the business falling apart
  •  

    💡 The "Ask Dallin" Question:

    “What is unearned revenue — and why does it matter before a transaction?”

    Unearned revenue is the opposite of AR: the patient has already paid you, but you haven't done the work yet. It shows up in your practice management software as a negative credit balance and lives on your balance sheet as a liability. Common in high-ticket cases like All-on-4, where payment is collected before the procedure is complete.

     

    Top 3 Episodes of The Dental Truth Project. Listen Now!

    (E. 17) Serial Embezzlers Are Job-Hopping Through Dental Practices—Is Yours Next? - David Harris, Prosperident Inc.

    (E.20) Fake Codes, Hidden Fraud & The Accounting Nightmare - Paul Lowry, Dental Menu

    (E.24) Why Your Associate's Professional Insurance Won't Save Your DSO - Herb Ford, Risk Strategies Dental Practice

     

    NEW BOOK - COMING SOON

    Get early access to Roll the Equity: How Smart Dental Founders Sell Their DSOs

    Join the insider's list here 👇

    https://resources.accrudent.com/roll-the-equity-insider-list 

     

    Got a burning question about dental finance?

    Submit your question, and it could be featured in a future episode.
    Ask Ken Form: https://resources.accrudent.com/ask-ken-form-the-dental-truth-project 

    ...more
    View all episodesView all episodes
    Download on the App Store

    The Dental Truth ProjectBy The Dental Truth Project