In honor of health literacy month, we are joined by the patient and family education department who will share best practices for improving how we communicate with patients. 

Panelists

Michele Rasmussen, MSN, RN, CCRN-K 

Anne Foltin, MA, RN, NE-BC

Melissa Oliveras, MS, FNP, RN, CLC 

Lauren Raichle, MPA, RN, BSN, CCM  

Sallie Willcox, MLIS, Patient Education Librarian 

Estella Natal, MA, CHI, Health Literacy Specialist  

Fareeza Mohammed, MSN, BSN, RN 

Complete the evaluation to receive contact hours:

https://nyumc.qualtrics.com/jfe/form/SV_es4qjQR4qk3RACa

Resources:

• Agency For Healthcare Research and Quality (AHRQ) Health Literacy Universal Precautions Toolkit
• CDC on Health Literacy 
• Health Equity
• Opennotes.org - an advocacy organization collecting and teaching about evolving best practices for clinical chart notes in an EHR, now that patients have access to these 

This episode was previously published internally in November 2023.